To Our Valued Dealer Community,

We want to update you on the recent cybersecurity incident. As we have previously shared, activity has been contained and limited in scope. At this time, it doesn’t appear that the incident involved a broad set of highly sensitive data; however, our investigation remains ongoing. Also at this time, there are no indications that dealer data feeds, APIs, or core systems used by our dealer partners have been compromised. We remain fully operational, and our services continue without interruption.

We are aware that some of our customers are receiving an increase in suspicious emails making false claims or threats. These kinds of emails are common after incidents of this nature. 

We recommend not responding to these messages or engaging with the sender in any way including replying to the messages, clicking any links, or opening any attachments. Please be extra cautious of phishing attempts. 

We are continuing to monitor the situation closely and will provide updates as appropriate. If you have questions, please contact us at support@cargurus.com. We have no higher priority than maintaining the trust of our customers and are taking this incident extremely seriously.